First off I am a big car guy and have always owned Mercedes and just taking my car to Fletcher Jones due to warranty. Most recently I purchased a 2014 Audi and so Fletcher Jones was not an option. I spent half the day researching and looking up reviews; so that I didn’t regret my decision later. I was more than impressed with this place. To start my car didn’t arrive until after hours, but I was still greeted by a mechanic. Not to mention I was not present when the car was dropped off by tow company. Bc this place had cameras and a safe place to leave my car, I find out later that the tow truck driver had ripped my bumper off as it fell off true truck. Without Euro Dox I would have been stuck with $1,000s more in repairs. Not to mention when purchasing the car it from an online auction it appeared to be in great shape. To my dismay euro doc lets me know that there was a lot of work that needed to be done. At first I’m thinking “they are just trying to get $$ out of my pocket. So I was put off and and said I’m going to just come and douck it up. This is where the magic happened . This place not only wasn’t looking at taking my money but helping me. Next to every recommendation was a picture elf the part on my car that was in need of replacement. Not to mention they characterized it from FIX now or serious danger to it can wait until next pay check to, you got another year before we will begin to look at. I had no idea the damage that was hidden from the cis pics I received from the seller. To my dismay it had safety isssues that they said they wouldn’t even feel comfortable working on the car. So after helping me, storing my vehicle, assisting with another place that that could do the safety restraint systems. They must have spent a good amount of time diagnosing the car. When I went to pick it up for the first time ever an honest manager named Jake said enjoy your day. I’m waiting to pay them and they in the end said that I didn’t owe anything. Now if that is not enough let you know this place is legit I don’t know what to tell you. Honest, there to help, explained what was wrong and communicative during the entire process. 6 stars. BTW ask for Jake