We have two BMWs, both 3 series convertibles, one ragtop and one hardtop. We're a little more conservative on the older model as my son and I work on the car together, but need outside assistance at times. I appreciate a balanced view on what is needed, when and what are my options. My wife's car needs to be treated a little more seriously, without being taken advantage of. I really appreciated how they identified that the rear tires we about to blow, due to a fine line wear pattern caused by the extreme factory alignment. The rear tire tread looked great, other than this small line that was worn to the steel threads. I need a shop I can trust and the team here has done a very good job in building that confidence. I don't hesitate to call them first!