The only place my family and I would take our car to get fixed and recommend to others. They are honest, professional and show they truly care about their customers, which seems to be hard to come by in this business.

I have been to Euro car doctor 3 times. This is a location you can generally trust technically and pricewise. They have good technical knowledge of my car and offering competitive pricing for their service. The only negative experience I had was scheduling my first appointment with them. In their commercials they advertised walk-ins are welcome and once I drove there they said they do not accept walk-in and I had to schedule a new time. At my first experience with them at the time of check out they did not deliver the car by the time they committed and I had to wait there for more than one hour. The next two experience was good and satisfactory. Generally, I recommend this place for your car service and maintenance.

Euro Car Habour offered the great service as I drove my car in. They did the very detail checking about every parts of my car. After that, I knew clearly about which parts have to be replaced and also offered the reasonable price. Store manager (Jake) is very nice and has the kind attitude of offering the service. Highly recommanded.

I had an amazing experience with Euro Car Doctor every step of the way. Top notch customer service - book with trust!

This place was great Fast and courteous

I am an old dude and can say I have never experienced customer service at this level from a repair shop. Everything is top level including the repair work. And the warranty is crazy - way beyond the 12 or 12 normally provided.

The service was done pretty well. Nice and comfy lounge area to wait for the car, and surprise to hear that the give Uber rides if needed.

The shop service is great. Provide detail information with pictures. Account manager is very kind and thoroughly to share the car status.

In 2022, I had a satisfactory experience at Eurocar Doctors' Irvine location, where they efficiently resolved an issue with the hood lock of my Audi A8 for $300. When the same issue resurfaced in 2024, I was directed to their Costa Mesa branch under the assurance that Kevin Slevin, who I was told had personally repaired my car previously, would do so again. Upon taking my vehicle to Costa Mesa, I communicated the urgency due to ongoing rental car expenses, requesting text-only communication as I am unable to take private calls during work. Despite this, Kevin frequently called instead of texting, causing unnecessary delays and wasting precious time. This delay was particularly problematic because it was my only car, and I was paying for a rental vehicle during the time they were trying to figure out how to repair my car. They did not offer a courtesy vehicle and showed no consideration for the $1,000 I spent on the rental. After all the inefficient communication and wasted time, I had to physically go to the Costa Mesa location, where Jake Schneider, who was handling the quote, finally informed me that the only solution they proposed was to destroy the hood hinges and the grill, which would require replacing both, escalating the cost to an unreasonable $1,600. This estimate could have easily doubled if they damaged other components with their butchering method. Ultimately, I took my car elsewhere, and they resolved the issue for a mere $100 without cutting or damaging any parts. It took no more than an hour to open it. What took nine supposed "experts" at Eurocar Doctors over a week to figure out, one skilled and curious person handled in no time. While Eurocar Doctors resorted to brute force, this individual used their brain to find a more thoughtful solution. I am deeply dissatisfied with the handling and professionalism at Eurocar Doctors, particularly at their Costa Mesa location. The entire experience reflected a complete disregard for customer service, financial constraints, and professional expertise. Based on this, I cannot recommend their services.