5

1

Tony, congrats on now a 1 star review. It BAFFLES me that you would flat out lie and say I was offered a free 15 min diagnostics test. If you read my initial review you would see that I went through steps on testing the battery and alternator aside from scanning codes. After reading other reviews it seems like common practice for you to overcharge people. Nice try lol. Look forward to your response.

Kevin, I appreciate your reply but making multiple false profiles to exemplify your point and calling us liars is not the solution. As we state on the phone and all over our WEBSITE, we offer a free 15 min Inspection. Because you cannot bother yourself to come in and let us check, and yes if it requires more then 15 minutes accept the $150 diagnostic fee for us to guarantee the repair will fix the problem. I will not bother ourselves to waste time quoting you on your assumption. I cannot and will not take your recommendation until we are 100% sure ourselves as I have to again guarantee every repair will actually fix the problem that you need solved. Code readers merely point you in a direction period. We have gotten in trouble taking other people's opinion, quoting off the opinion and completely missing the mark. I don't understand why you are wasting your time posting here rather then save your energy and find a shop that will take your expert opinion and tell you what you want to hear. You will find that no reputable repair facility and even the dealerships will put themselves at risk doing this. Again best of luck and if you would like to continue to discuss this, please call the store again at 9494744555 and ask for myself the owner Tony Perez

- Euro Car Doctor, Inc. - Irvine
5

5

5

I'm a first time customer and the service was terrific. Would definitely recommend.

5

2

Called in to get a price on service for alternator. “They can’t do that since they need to do a full inspection 150.00”. Being that I know exactly what the issue is and I’ve already scanned codes tested battery etc this just baffles me. If you don’t have any knowledge of cars I guess this place is ok….

Thank you Kevin for your review. My apologies but our policy is specifically setup to protect each and every client from ever paying for something a vehicle does not need. For too many reasons we do not quote over the phone prices on jobs that we have not diagnosed and confirmed will solve the problem. Please keep in mind that scanned codes only lead you in a direction but do not guarantee the actual fault. If you feel that $150.00 is too much to be 100% sure that what is going wrong with your car then with all due respect we are probably not your best fit. You see, if we were to take your word for it, or another automotive repair facilities recommendation and it was incorrect how could we justify the service. You see since we only employ the best master level technicians to diagnose and repair your car 100% of the time and will guarantee that our diagnosis of your vehicle will fix your problem. What baffles me is you were offered a free 15 min no charge diagnosis if the problem could be identified in that time but you did not want to come in and preferred to leave a 2 star review. I will gladly thank the employee who did the best they could to help you . Good Luck Tony Perez - Owner

- Euro Car Doctor, Inc. - Irvine
5

Happy with the service.

5

5

Euro Car Doctor, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Euro Car Doctor, Inc. - Irvine (949) 474-4555, Euro Car Doctor, Inc. - Costa Mesa (714) 617-5411 if you have any issues in accessing any area of our website.